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Leaders confident about dealing with current disruptions: Study

The study had over 5,500 responses from C-suite executives, HR personnel and employees in India.

Apr 08, 2019, 11.25 PM IST

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According to the study, thriving employees are almost two times more likely to work for an organisation that enables quick decision-making.

BENGALURU: Nine in 10 executives in India anticipate significant

industry disruption

in the next three years against four in 10 last year, according to

Mercer’s 2019 Global Talent Trends Study

.

But more than two-third of executives rated their company’s ability to mitigate human capital risks, such as the ability to close employee skill gaps and overcome change fatigue, as very effective, the study found. “This shows that there is a fair level of confidence among leaders about dealing with current disruptions,” said Shanthi Naresh, India business leadercareer, Mercer.

The study had over 5,500 responses from C-suite executives, HR personnel and employees in India, and identified the current worries of C-suite executives in India, how HR teams were addressing those concerns, and what employees thought about their work.

The study found that artificial intelligence (AI) and automation continued to transform the competitive landscape, with 76% of companies planning to automate more work in the next 12 months. At the same time, C-suite executives named job redesign as one of the top five areas of talent investment with the highest potential for return on investment while 70% of the employees preferred more clearly defined responsibilities. According to the study, the challenge for HR is to build an integrated people strategy and leverage the right talent analytics to inform decisions on the future size and shape of the organisation.

“Redesigning jobs amidst a changing landscape requires identifying what jobs will create value in the future and finding ways and means to motivate employees to pursue skills and behaviours required for these jobs,” Naresh told ET.

The study found that two in three employees were concerned that AI and automation will replace their jobs, and more than half wanted curated learning opportunities to help them evolve their skills and prepare for future jobs.

Largely, employees seek stability and job security was one of the top three reasons they joined their company, and one of the main reasons they stayed.

According to the study, thriving employees are almost two times more likely to work for an organisation that enables quick decision-making and that provides tools and resources for them to do their job efficiently.

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Prakash Poojary
Business Analyst

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